Energy: Meters

(asked on 1st March 2023) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether he has had recent discussions with Ofgem on the adequacy of its scope of its Market Compliance Review into prepayment meters.


Answered by
Amanda Solloway Portrait
Amanda Solloway
This question was answered on 9th March 2023

Ofgem, as the independent regulator, are responsible for the enforcement of licence conditions on suppliers in the energy market.

On 21 February Ofgem outlined the scope of its in-depth Market Compliance Review into the issue of how prepayment meters are handled across the market, to include targeted engagement accounting for experiences of real consumers. This review could lead to compliance action and redress where appropriate. As part of this Ofgem are also seeking views on further measures that could reduce the need for prepayment meters to be installed or improve the prepayment meter experience for customers.

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