Social Security Benefits

(asked on 14th April 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that claimants receive the correct benefit award after their initial assessment and do not require a mandatory reconsideration or tribunal.


Answered by
Chloe Smith Portrait
Chloe Smith
This question was answered on 25th April 2022

The Department’s aim is to make the right decision as early as possible in the claim journey. We have made improvements to our decision-making processes to ensure that people get the support they are entitled to as quickly as possible. The new approach ensures Decision Makers have sufficient time to contact claimants and gather relevant additional evidence earlier in the process.

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