Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to his Written Statement of 27 February 2023 on Additional Jobcentre Support – Pilot rollout, HCWS582, what steps his Department is taking to ensure that the standards of advice and decisions provided by Job Centre staff are maintained under the proposed scheme to recognise and reward jobcentre teams who furthest exceed their aspirational targets.
Guidance has been provided to Jobcentre colleagues to ensure service standards continue to be maintained.