Universal Credit: Maladministration

(asked on 14th June 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many universal credit claimants have had their claim undercalculated in error after receiving two wage payments within one assessment period, since the secondary legislation laid by her Department intended to prevent those errors.


Answered by
Will Quince Portrait
Will Quince
Parliamentary Under-Secretary (Department for Education)
This question was answered on 17th June 2021

This data is not readily available and to provide it would incur disproportionate costs.

We recognise the impact that having double earnings in an assessment period can have on individual households and their ability to manage their finances. The legislation we introduced on 16th November 2020 provides a remedy to the Court of Appeal Judgment in the case of Johnson and others and allows us to reallocate monthly earnings to another assessment period. This means that claimants affected by this issue will have one salary payment taken into account in each assessment period rather than two.

To meet the Court of Appeal Judgment as soon as was practicable, we introduced a solution based on a streamlined dispute process currently in place. This has enabled those who are affected to benefit under this regulation. Claimants simply need to tell their work coach, either in one of their regular discussions or via their journal, if they think they are affected.

We expect to automate identification of affected claimants in mid-summer 2021. This will allow us to proactively correct awards before they are paid, without the need for the claimant to raise the issue.

This content was generated for your convenience by Parallel Parliament and does not form part of the official record.
Recent Documents related to Universal Credit: Maladministration

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2. Oral Answers to Questions
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1: made on pension funds addressing climate change and ask the Minister to meet me concerning a constituent - Speech Link
2: withdraw their defined benefit pension without first receiving advice from an independent financial adviser. - Speech Link
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3. Universal Credit: Managed Migration
22/07/2019 - Commons Chamber

1: At the core of my Department is the desire to deliver a considered and considerate welfare system - Speech Link

4. Employment and Support Allowance Underpayments
18/10/2018 - Commons Chamber

1: (Urgent Question): To ask the Secretary of State for Work and Pensions if she will make a statement - Speech Link
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3: denying them the additional social security support payments such as the severe disability premium. It has - Speech Link

5. Oral Answers to Questions
19/11/2018 - Commons Chamber

1: (Ms McVey), for her great leadership of this Department and particularly for her work on the Disability - Speech Link
2: Front Bench. Worklessness can hold people back in so many ways. Does my right hon. Friend agree that having - Speech Link
3: (Ms McVey) for her service and welcome the Secretary of State to her new position? I look forward to welcoming - Speech Link

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