Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Levelling Up, Housing and Communities, what means of redress are available to park home residents who have a complaint about the management of a park home site.

If a site owner breaches any of their obligations set out in the resident’s written agreement, the resident can seek redress through the First Tier Tribunal.

If a park home resident has concerns about the suitability of a site owner to manage a site, or the maintenance and safety of the site, they should contact the relevant local authority.

Residents can get free independent advice about their rights from the Leasehold Advisory Service (LEASE).