Energy: Billing

(asked on 19th November 2024) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what assessment he has made of the adequacy of support provided by energy companies to customers with their energy bills.


Answered by
Miatta Fahnbulleh Portrait
Miatta Fahnbulleh
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 27th November 2024

The Government welcomes the commitment by energy suppliers to support consumers this winter.

The Government and industry have worked together to deliver a £500m Winter Support Commitment, and we applaud suppliers stepping up on this matter.

We expect energy suppliers to do everything they can to support customers who are struggling with bills, especially vulnerable customers. It is important that anyone who is struggling to pay their energy bills contact their supplier.

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