Aviation: Compensation

(asked on 29th March 2022) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he is taking to ensure that potential reforms to flight compensation regulations do not result in a lower level of compensation for customers.


Answered by
Robert Courts Portrait
Robert Courts
Solicitor General (Attorney General's Office)
This question was answered on 19th April 2022

The Aviation Consumer Policy Reform Consultation explored a range or reforms to protect consumers whilst ensuring fairness for both consumers and businesses. It included proposals for new and extended compensation for customers, such as for mobility aid damage and for delays to domestic flights of less than 3 hours. The consultation has now closed, and we have received responses from across industry, consumer groups and the general public. We are now conducting a comprehensive review and analysis of the responses and will set out next steps in due course.

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