Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve the accessibility of healthcare (a) information and (b) communication for deaf patients using British Sign Language.

Under the Equality Act (2010), health and social care organisations must make reasonable adjustments to ensure that disabled people are not disadvantaged. Since 2016, all National Health Service organisations and publicly funded social care providers are required to comply with the Accessible Information Standard and meet the information and communication support needs of patients and carers with a disability, impairment or sensory loss, including patients using British Sign Language (BSL).

NHS England has undertaken a review of the Accessible Information Standard (AIS), and a revised standard is being reviewed with a view to publication. Within the revised standard and implementation guide, there is specific mention of BSL in ‘requirements to implementing the standard’. These include organisations identifying and recording needs and ensuring that BSL interpreters meet the appropriate professional registrations.

The British Sign Language Act 2022 provides the legal recognition of BSL and helps to promote and facilitate its use. The Act also provides a specific duty on the Secretary of State for Work and Pensions to prepare and publish a "British Sign Language report". This is a report describing what each named ministerial department has done to promote and facilitate the use of British Sign Language in their public communications. The Government is committed to championing the rights of disabled people, including Deaf BSL users, and will publish this data in the coming months.