Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how her Department plans proactively to advise women affected by changes in the state pension age of the official complaints procedure to the Independent Case Examiner's Office.
The Department has a two tier complaints process which considers formal complaints about our service.
Complaints received from women born in the 1950s and affected by changes in State Pension age are handled in line with the overall Departmental complaints process.