UK Shared Business Services

(asked on 23rd March 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the options available for the future of shared services within the shared service matrix cluster; and whether those proposals are being developed in accordance with the Cabinet Office Sourcing Playbook.


Answered by
George Freeman Portrait
George Freeman
This question was answered on 28th March 2022

The Matrix shared service cluster will create a single shared service centre with a single technology and a single service provider, in line with the Government Shared Services Strategy. Current plans are that the Matrix shared services cluster will be formed by the Department for Business, Energy and Industrial Strategy, the Department for International Trade, the Department for Digital, Culture, Media and Sport, and Cabinet Office in a first wave of rapid adopters, followed by the Department for Education, the Department of Health and Social Care, the Attorney General’s Office. and HM Treasury.

A programme team has been put in place to develop a business case and secure a budget for the implementation of the shared service centre for the cluster. Until a budget is secured and a business case approved, any figures or options are only tentative and subject to finalising the scope and approach for the programme. Current options being considered include in-sourcing, UK Shared Business Services as provider or using a new provider. The preferred option will be determined by its merit in line with standard Government practice, including Cabinet Office Sourcing Playbook when relevant.

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