Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, pursuant to the Answer of 9 February 2023 to Question 138404 on Energy: Meters, whether any sanctions will apply to companies that have force-fitted prepayment meters in households; and if he will provide guidance to consumers with such meters on their (a) rights and (b) options for recourse.
Ofgem is responsible for enforcement of licence conditions. Ofgem is undertaking a further compliance review and will determine any sanctions.
Information on consumer rights and options for recourse can be found at:
https://www.ofgem.gov.uk/information-consumers/energy-advice-households/check-prepayment-meter-rules.