Access to Work Programme

(asked on 21st March 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the access to work scheme, how many applications have had their processing been delayed (a) in total and (b) for a duration of (i) 0 to 6 months, (ii) 6 to 12 months and (iii) over 12 months.


Answered by
Chloe Smith Portrait
Chloe Smith
This question was answered on 28th March 2022

I am not able to provide information regarding how many applications have had their processing delayed (a) in total and (b) for a duration of (i) 0 to 6 months, (ii) 6 to 12 months and (iii) over 12 months, as we do not hold this data. The information requested is not readily available and to provide it would incur disproportionate cost.

Access to Work are currently receiving an increased level of applications for support and are working through all applications to ensure that they are progressed as soon as possible.

For applications where a customer is due to begin a job with a start date within 4 weeks, their case will be prioritised, and contact made as soon as possible.

For renewal applications for on-going support, these are also being prioritised and in the majority of cases, support approved using a new streamlined process.

Access to Work are also recruiting additional staff to meet the increased customer demand.

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