Energy: Meters

(asked on 31st January 2023) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of the effectiveness of regulations on the circumstances in which energy suppliers can force customers to use prepayment meters.


Answered by
Graham Stuart Portrait
Graham Stuart
This question was answered on 6th February 2023

Ofgem restricts the force-fitting of a prepayment meter on customers who are in debt, except as a last resort. When installing a PPM, suppliers must consider whether this is safe and practicable, including whether a PPM is appropriate for the customer, before remotely switching or installing a PPM under warrant.

The Government has set out its 5-point plan regarding PPM and Ministers will keep the House updated on its progress. Ofgem has launched a new PPM investigation, in response to the plan. I have spoken to Ofgem to discuss the specific case of British Gas.

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