Aviation: Seating

(asked on 13th April 2018) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, when the Civil Aviation Authority will publish its report on its investigation on allocated airline seating.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 23rd April 2018

The Civil Aviation Authority (CAA) is currently reviewing airline allocated seating polices after conducting consumer research that shows the current approach to allocated seating is causing confusion. As the body responsible for protecting and promoting the interests of consumers travelling by air, the CAA is seeking more information from airlines about their allocated seating practices to find out whether consumers are being treated fairly, and whether pricing policies are transparent. It also sought consumer views directly.

The CAA is currently analysing the results of their research. Once this is complete, findings and next steps will be published later this year.

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