Contact Tracing: Computer Software

(asked on 6th January 2021) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 6 January 2021 to Question 104209, whether the total figure provided for the number of downloads of the NHS Covid-19 app includes multiple downloads of the app to the same device on different occasions.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 2nd February 2021

The download figures released are unique downloads per a user’s Apple or Google account, so it does not include multiple downloads of the app to the same device. A download is only counted once per user account and we do not count downloads to separate devices registered on the same user account; re-downloads following a deletion; re-downloads due to a device upgrade; or app upgrades.

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