Supermarkets: Coronavirus

(asked on 17th December 2020) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what discussions he has had with supermarket retailers on ensuring that clinically extremely vulnerable people are not being subject to excessive charges when booking priority online shopping deliveries.


Answered by
Victoria Prentis Portrait
Victoria Prentis
Attorney General
This question was answered on 11th January 2021

DEFRA is continuing to hold regular conversations with each of the seven supermarkets participating in the priority access to online deliveries offer: Asda, Iceland, Morrisons, Ocado, Sainsbury's, Tesco and Waitrose. The department uses these meetings as an opportunity to convey any concerns raised by charities or Local Authorities around topics such as delivery charges. Although DEFRA cannot legally dictate the delivery costs charged by supermarkets, our regular conversations ensure that supermarkets understand the impact that delivery charges can have.

Alongside encouraging supermarkets to seriously consider the impact delivery charges can have on clinically extremely vulnerable people, the department also monitors delivery charges and circulates this information to Local Authorities to allow them to advise their residents accordingly.

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