Healthy Start Scheme: Telephone Services
(asked on 22nd February 2022) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many calls the Healthy Start voucher scheme helpline has received since its digitisation in December 2021.
This question was answered on 2nd March 2022
From 1 December 2021 until 17 February 2022, the Healthy Start Issuing Unit, which administers the paper voucher scheme, received 52,294 calls into their contact centre.
Between 1 November 2022 and 22 February 2022, 119,959 calls were received by the NHS Business Services Authority’s customer contact centre.