Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, if he will make an assessment of the effectiveness of the Government's Crown Commercial Service (CCS) agreement with Microsoft.

The Government keeps the effectiveness of the Strategic Partnership Arrangement 2024 (SPA24) with Microsoft under review. Government Commercial Agency (GCA), formerly Crown Commercial Service (CCS), manages SPA24 with Microsoft, which provides enhanced value and discounted pricing for eligible UK public sector organisations.

The agency reviews Microsoft’s performance against SPA24 Memorandum of Understanding (MoU) quarterly, focusing on pricing commitments, financial transparency, social value delivery, and client satisfaction.

Microsoft’s key contracts are assessed by departments against a range of criteria. KPIs are available on gov.uk.