Question

To ask the Secretary of State for Energy and Climate Change, pursuant to the Answer of 7 September 2015 to Question 7974, what research her Department has conducted into the ease of switching energy supplier.

The Competition and Markets Authority (CMA) has, as part of its investigation into the energy market, commissioned research into consumer experiences and views of the energy market including the ease of switching energy supplier.

The CMA investigation is still ongoing but the report it commissioned has already been published can be found at:

https://assets.digital.cabinet-office.gov.uk/media/54e75c53ed915d0cf700000d/CMA_customer_survey_-_energy_investigation_-_GfK_Report.pdf