Energy: Meters

(asked on 16th January 2023) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department is taking steps to prevent the forced installation of prepayment meters.


Answered by
Graham Stuart Portrait
Graham Stuart
This question was answered on 24th January 2023

The independent energy regulator Ofgem has rules in place that restrict the force-fitting of a prepayment meter on customers who are in debt, except as a last resort. Prepayment meters can help reduce the risk of customers entering, or exacerbating, debt. Ofgem rules require energy suppliers to only offer a prepayment service where it is safe and reasonably practicable to do so.

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