Pension Credit

(asked on 8th February 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to promote claiming pension credit, in order to receive extra support in the form of the carer addition.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 15th February 2022

The Department has undertaken a range of actions to raise awareness of Pension Credit; encourage pensioners to check their eligibility and make a claim. This has included a Pension Credit media day of action in June, working with stakeholders such as the BBC, Age UK and others. We continue to use opportunities to promote Pension Credit including using proactive press activity and social media posts to reach potential recipients, their families and friends.

We also engage closely with stakeholders and have set up the Pension Credit working group, made up of a diverse range of organisations with reach and expertise, and including pensioner charities, the BBC, British Telecom, Virgin Money and the Local Government Association. The group is tasked with identifying new practical initiatives that we can work on together to help increase Pension Credit take up.

We have revised and expanded the Pension Credit guide on the GOV UK website to include clear information about the additional financial support available to people on Pension Credit, as well as detailing the extra amounts that can be included in an award for those who are severely disabled, or have caring responsibilities or certain housing costs. The key is ensuring pensioners have all the information they need to make a claim and that our messaging resonates with them and their families.

Over the coming weeks, over 11 million pensioners in Great Britain will receive information about Pension Credit in a leaflet accompanying their annual up-rating letter. This includes prominent messaging highlighting that an award of Pension Credit can also open the door to a wide range of additional benefits – not only extra help with fuel costs, but also help with rent, council tax, certain health related costs and a free over-75 TV licence.

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