Driving Licences: Medical Examinations

(asked on 3rd February 2022) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how many outstanding (a) driving licence renewals, (b) applications for provisional licences and (c) other driving licence applications are pending processing by the DVLA for those with medical conditions.


Answered by
Trudy Harrison Portrait
Trudy Harrison
This question was answered on 8th February 2022

The quickest and easiest way to apply for a driving licence is by using the Driver and Vehicle Licensing Agency (DVLA)’s online service. There are no delays in successful online applications and customers should receive their licence within a few days.

However, many people still choose or have to make a paper application and the DVLA receives around 60,000 items of mail every day. To help reduce waiting times for paper applications, the DVLA has introduced additional online services, recruited more staff, increased overtime working and has secured extra office space in Swansea and Birmingham. The latest information on turnaround times for paper driving licence applications can be found here. There will be additional delays in processing applications where medical investigations are needed.

The number of applications awaiting processing fluctuates on a daily basis as licences are issued and new applications received.

In December the Department of Health and Social Care asked the DVLA to temporarily pause referrals to the NHS for driver licensing purposes to allow the NHS to rightly prioritise the vaccination booster rollout. Referrals for lorry and bus drivers were prioritised and continued during this time and all referrals have now restarted. The large majority of drivers renewing a licence will be able to continue driving while their application is being considered, providing they can meet the criteria outlined here

The DVLA recognises the impact on drivers who have to renew their licence more regularly and is working hard to improve the process. Drivers with diabetes, epilepsy, Parkinson’s disease, a visual impairment, a sleep condition or a heart condition can renew their licence online.

The DVLA has also recently introduced a simplified licence renewal process for drivers with epilepsy and multiple sclerosis and is piloting this for some mental health conditions. This renewal process has significantly reduced the need for the DVLA to seek further information from medical professionals and enabled more licensing decisions to be made based on the information provided by the driver. The DVLA is looking at adding more medical conditions to this new process.

These measures are having a positive impact and customers will see an improving picture in terms of turnaround times.

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