Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent discussions he has had with Ofgem on levels of consumer debt in the domestic energy sector.

The government continues to work closely with Ofgem to improve outcomes for consumers with energy debts. Ofgem collects information from energy companies on average debt levels which can be sourced here: https://www.ofgem.gov.uk/energy-data-and-research/data-portal/all-available-charts?keyword=debt&sort=relevance. Energy companies are required to follow Ofgem regulations to collect debt from customers. These rules include treating customers fairly by proactively contacting those in payment difficulty to establish an appropriate repayment plan based on the customer’s Ability to Pay, and making customers aware of debt advice services.