Question to the Home Office:
To ask the Secretary of State for the Home Department, how many calls the Migrant Help service received about Aspen cards on each day from 21 May and 4 June 2021.
We have been working with Migrant Help to reduce call volumes and monitor waiting times, which included increases of resources prior to and after the card service change.
Whilst we saw a significant increase in call volumes over the period 21st May until 4th June we are not able to categorise the nature of the calls at this point.