Energy Performance Certificates: Complaints

(asked on 27th January 2022) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Levelling Up, Housing and Communities, what discussions his Department has had with stakeholders on requiring domestic energy assessor accreditation schemes to submit data regarding complaints they receive relating to their accredited assessors to his Department.


Answered by
Eddie Hughes Portrait
Eddie Hughes
This question was answered on 4th February 2022

The domestic energy assessor accreditation schemes are required to have complaints systems in place to deal with complaints about individual energy assessments. The Department has no plans to require schemes to submit data to the Department relating to complaints about their members.

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