Energy Performance Certificates: Complaints

(asked on 27th January 2022) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Levelling Up, Housing and Communities, how many complaints his Department has received relating to each of the five domestic energy assessor accreditation schemes in each of the last five financial years.


Answered by
Eddie Hughes Portrait
Eddie Hughes
This question was answered on 1st February 2022

The energy assessor accreditation schemes are required to have complaints systems in place to deal with complaints about individual energy assessments. The Department occasionally receives complaints about how schemes have handled complaints made to them but does not hold a record of the numbers of these.

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