Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will make an assessment of the potential merits of commissioning an independent inquiry into the way cavity wall insulation complaints have been handled by the Cavity Insulation Guarantee Agency.

The Cavity Insulation Guarantee Agency / Insulation Assurance Authority is a TrustMark scheme provider and is required to operate within TrustMark’s Framework Operating Requirements, which covers financial protection.

Any concerns regarding CIGA shared with the department have been investigated and followed up with CIGA where appropriate. However, the Government does not intervene in any relationship between insurance or guarantee providers and customers with cavity wall insulation.