Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will make an estimate of the number of energy supply customers (a) whose direct debit was increased by 100 per cent or more in the period between 1 February and 30 April 2022 and (b) were awarded a goodwill payment; and what the (i) mean and (ii) median goodwill payment was.
The Department does not collect this data. Suppliers should ensure that their billing and payment arrangements are effective and fair. The regulator, Ofgem, monitors and enforces compliance with the licence obligations on suppliers.