Utilities: Billing

(asked on 8th December 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department made of the effectiveness of the enforcement of compliance measures by Ofgem to limit incorrect direct debit overpayments by utility providers.


Answered by
Graham Stuart Portrait
Graham Stuart
This question was answered on 16th December 2022

My Rt. Hon. Friend the Secretary of State recently wrote to energy suppliers and Ofgem asking them to do more to ensure the direct debits are being set at appropriate levels.

BEIS Ministers continue to have regular discussions with Ofgem on this and range of other issues.

Ofgem is the independent energy regulator and is directly accountable to Parliament for the performance of its functions.

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