Tour Operators: Saudi Arabia

(asked on 6th October 2017) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to ensure that all operators and travel agents offering tours to Mecca and the Hajj pilgrimage are meeting the standards set out in consumer protection legislation; and if he will make a statement.


Answered by
Margot James Portrait
Margot James
This question was answered on 11th October 2017

Hajj and Umrah trips are covered by consumer law under the Package Travel Regulations 1992, and more general consumer protection legislation and laws against theft and fraud.

The Department has published two information leaflets; one for pilgrims on booking a Hajj trip and one for Hajj travel organisers setting out their basic legal obligations. These are available on the gov.uk website.

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