NHS 111: Coronavirus

(asked on 15th October 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure that the NHS 111 Get an isolation note service checks that applicants to that service have genuinely met one of the conditions for receiving that note; and if he will make a statement.


Answered by
Jo Churchill Portrait
Jo Churchill
Minister of State (Department for Work and Pensions)
This question was answered on 22nd October 2020

In order to reduce pressure on health services, employers have been advised to use their discretion about what evidence is required where an employee is absent due to COVID-19. In March 2020, the Get an Isolation Note (GaIN) service was established to support employees who need evidence for their employer to cover a period of absence due to COVID-19 and to avoid the need for them to contact their general practitioner (GP) surgery for a fit note.

Employers are able to check the authenticity of an isolation note through the verification service and should have their own absence management policies in place to deal with any issues that may arise.

GaIN has been warmly welcomed by GPs, since it has helped them to manage demand and ensure that appointments remain available for those that need a fit note for non-COVID-19 health reasons.

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