Supermarkets: Delivery Services

(asked on 4th June 2021) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what steps his Department is taking to work with supermarket retailers to help ensure that elderly or disabled residents remain able to access (a) home delivery slots and (b) good quality produce with a suitable shelf life.


Answered by
Victoria Prentis Portrait
Victoria Prentis
Attorney General
This question was answered on 15th June 2021

Central and local government have worked in partnership with supermarkets to enable vulnerable individuals to access prioritised supermarket delivery slots until 21 June, which has facilitated millions of deliveries. Defra continues to hold regular conversations with major supermarkets to raise awareness of issues related to food access for elderly and disabled people, including the availability of supermarket deliveries.

There are a number of options open to elderly or disabled individuals who want support to access food. Vulnerable individuals can contact their local authority, or request support from an NHS volunteer responder in gaining access to food, prescriptions and other essential items by calling the phone line or visiting the Royal Voluntary Service website.

The UK has a highly resilient food supply chain, with a food industry that is well versed in dealing with scenarios that can impact food supply. We remain in regular contact with the food industry and suppliers, who hold the expertise, capability and levers to ensure that all consumers continue to have access to a wide range of food products when they shop.

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