Postal Services: Universal Service Obligation

(asked on 5th December 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department plans to consult (a) businesses and (b) domestic consumers on whether to amend the Postal Services Act 2011 to allow Royal Mail to operate a five-day letter delivery service.


Answered by
Kevin Hollinrake Portrait
Kevin Hollinrake
Minister of State (Department for Business and Trade)
This question was answered on 13th December 2022

The Government has no current plans to change the statutory minimum requirements of the universal postal service which are set out in the Postal Services Act 2011.

Ofcom, the statutory regulator for postal services, conducted a user needs review in 2020 which included consultation with businesses and domestic consumers. It concluded that 97% of Small and Medium sized enterprises, and residential consumers combined felt that 5 days of letter delivery was sufficient for their needs.

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