(9 years, 11 months ago)
Commons Chamber2. What recent assessment he has made of the effect of copycat websites on consumers.
Copycat websites con people out of hard-earned cash. They undermine trust in online services and we are committed to stopping them. We need to work with search engines, to take enforcement action, to improve the consistency of Government websites and to educate consumers.
The top advertised search result for the European health insurance card if someone searches for “health card” or “national health card” is a site that charges £49 for its so-called services. Will the Minister act to put a stop to that practice by giving similar powers to those of Transport for London and blocking transactions from that site, tackling the problem at source?
We have taken a lot of action. We have worked closely with the search engines to ensure that they implement their terms and conditions on copycat website advertising, and the click-through to Government websites has increased by 30%. There is a problem with blocking transactions for websites that charge. A lot of Government services are free and we would not necessarily know whether other websites were charging. We know what Transport for London has done and we continue to keep the issue under review.
(13 years, 7 months ago)
Commons Chamber8. What plans he has for the future of the statutory duty on local authorities to make adequate provision for public libraries.
By encouraging reading, providing access to information and representing a focus for community activity, public library services contribute significantly to the national cultural landscape. They deserve statutory protection. There are no proposals to remove the duty on local authorities to provide a comprehensive and efficient public library service.
Many older people in Makerfield who signed petitions to save their libraries told me that their introduction to the internet, and indeed their subsequent use of it, was at their local library. How will the Government ensure that library closures and cuts to the library service do not adversely affect people who otherwise do not have access to the internet?
The hon. Lady makes an extremely important point. People access internet services in the library, and I hope that local authorities take that into account when they consider changes to public library services. Of course, UK Online centres and many other community services also provide access to the internet.