"A recent report from the Charities Aid Foundation welcomed the opportunities that payment by results will create for the voluntary sector, but it also warned that many organisations will need support to ensure that they can become credible providers of services on a much larger scale. What help is the …..." Yvonne Fovargue - View Speech
"How many people do the Government expect to be able to challenge welfare benefit decisions at the highest level on a point of law in the future if they continue to claim that it is too difficult to find a way to identify cases and provide legal aid, despite the …..." Yvonne Fovargue - View Speech
"It is a pleasure to speak under your chairmanship, Sir Alan. I, too, congratulate the hon. Member for Thurrock (Jackie Doyle-Price) on securing the debate. Ironically, it was a super-complaint by Citizens Advice that partly led to the establishment of a whole new industry—claims management companies—in which the practices are …..." Yvonne Fovargue - View Speech
"I agree. Quite often, the texts are from abroad from what is almost a harvesting service. Although companies should not be sending unsolicited texts and making unsolicited phone calls, they will go back years and years and say, “Well, you gave us your details. You didn’t tick the box years …..." Yvonne Fovargue - View Speech
"I agree. In this new world of electronic communications, there need to be new regulations to stop people being bombarded with texts, phone calls and e-mails that they spend their time deleting.
Let me move on. The consumer has contacted the claims management company; they have had the text and …..." Yvonne Fovargue - View Speech
"Does the hon. Gentleman agree that the fact that 60% of companies are failing demonstrates that there should be powers to suspend companies that act to severe consumer detriment? We should not allow them to have a business plan predicated on being able to carry on for a couple of …..." Yvonne Fovargue - View Speech
"The citizens advice bureaux that are so busy lobbying are actually lobbying on behalf of their clients. Some 77% of the funding being removed from the scope of legal aid is going not from solicitors’ firms, but from citizens advice bureaux and law centres—and from specialist legal advice. The Legal …..." Yvonne Fovargue - View Speech
"I wish to support the hon. Member for South Swindon (Mr Buckland) and remind the House that there is a high level of decision-making error. In a recent Westminster Hall debate, we were told that the delay in tribunals is more than one year because of the number of people …..." Yvonne Fovargue - View Speech
"Will the Minister accept that currently, the CLS gateway is a choice—people can choose to use the phone system or to have face-to-face advice? For people under stress, who cannot bring themselves even to open an envelope with their bills in, face-to-face advice is often the most appropriate route...." Yvonne Fovargue - View Speech