Yvonne Fovargue
Main Page: Yvonne Fovargue (Labour - Makerfield)(1 year, 10 months ago)
Commons ChamberMy hon. Friend is absolutely right, and that is one of the reasons we have published the list today. Transparency is the best form of disinfectant. We expect the suppliers’ chief executive officers to have conversations with their teams and to ask, “Why are we at the bottom of this list?”. We want competition between suppliers, but all of us have a role to play. It is up to the whole of society to ensure that people are aware of the vouchers. People in the greatest difficulty might be the least likely to open the envelope, for example, so we have looked at the design of the envelopes and at every front. We want to get the message out there to people on prepayment meters that the vouchers are there and that they are entitled to support. Like my hon. Friend, I would like to see the take-up increase.
Recently, the i newspaper reported that Wigan magistrates court had been granting around 2,000 disconnection warrants each month. On one day in December, 496 were granted in under four minutes without magistrates even knowing the names and addresses of those people, let alone their circumstances or vulnerabilities. Forcing customers into a situation where they pay the highest rates for energy and are at risk of self-disconnection without any discussion of their circumstances is patently wrong. Will the Minister ensure that this travesty of justice does not continue any longer, and implement a ban on the forced installation of prepayment meters?
I thank the hon. Lady for her question. Of course, before the suppliers get to that stage, they are required by Ofgem to ensure that it is absolutely the last resort. That is before they get to the court stage. As I said in my opening statement, we are working closely with the Ministry of Justice to ensure that the court process, as part of the overall system, is fit for purpose and provides the maximum protection possible.