Oral Answers to Questions

Yvette Cooper Excerpts

Monday 9th July 2012 Commons Chamber

[Mrs May]

I thank my hon. Friend for raising the shift patterns issue, and I welcome the work that a number of police forces across the country, including Leicestershire, have taken forward, so that they can use their resources rather better to ensure they can prioritise front-line services to the public while making the necessary savings. I would expect my hon. Friend’s force to be prioritising front-line services in exactly that way in his constituency.

[Yvette Cooper (Normanton, Pontefract and Castleford) (Lab)]

The Home Secretary has to make sure that there is proper border security without long queues. In April, Ministers promised that all immigration desks at Heathrow would be fully staffed during peak periods over the summer. Instead, June BAA data show that in the early-morning peak at terminal 3, there were only seven staff and at least half the desks were closed, and queues reached almost two hours long as a result. There are only 18 days to go until the Olympics; why is it still such a mess?

[Mrs May]

The right hon. Lady should have listened to the response that my hon. Friend the Minister for Immigration gave to the shadow Immigration Minister just now. Over recent months we have been increasing the number of staff who are available at Heathrow and elsewhere, including the number of contingency staff, in response to what were, when we looked at them in April, unacceptably long queues. The right hon. Lady refers specifically to the Olympics. Extra arrangements will be in place for the Olympics. That was always what was planned. They will come into play before the Olympics opening ceremony, and therefore before significant numbers of tourists arrive for the Olympics.

[Yvette Cooper]

But BAA has said the queues over the last few days have been unacceptably long. Targets have been breached throughout June. There has been chaos again this morning. Olympics visitors are already starting to arrive. The rest of the country is working hard to show the world the best of British. All the right hon. Lady is doing is showing visitors how to queue. She has had years to plan this, but now she has got only two weeks to sort it out and make sure the Home Office does not embarrass everybody else.

[Mrs May]

I repeat to the right hon. Lady that, under the plans for the contingency numbers during the Olympics, there will be an increase in the number of staff at the borders. We will be manning all desks at peak times during the Olympics. The numbers will be there to do that. It is important that we ensure that we are providing security and a good experience for people arriving at Heathrow, and I was very pleased when I was at Heathrow a couple of weeks ago to be able to welcome five members of the Chinese team and ensure that they were put through the games family member lane.