Universal Credit: Court of Appeal Judgment

Debate between Will Quince and Debbie Abrahams

Thursday 25th June 2020 Commons Chamber

[Debbie Abrahams (Oldham East and Saddleworth) (Lab) [V]]

Women and disabled people have had to resort to law to get the Government to listen to the unfairness and the hardship that universal credit creates. Danielle, a dinner lady, was losing about £500 a year as a result of being paid on the last day of the month. She has ended up in debt and behind with her rent, and she does not know how she will recover. If the computer system is as agile as it is meant to be, why has this, and so many other issues, occurred? Why is there a difference in the 1,000 people that the Government say have been affected, as opposed to the 85,000 people whom the court has identified?

[Will Quince]

I will certainly look at the individual case that the hon. Lady raises, but I would gently say that it is such a shame that the Labour party—and she is no exception to this—is constantly so negative about universal credit. It is a modern, flexible, personalised benefit, which reflects the rapidly changing world of work. Let us remind ourselves of Labour’s position, which is to scrap universal credit with no plan whatever with which to replace it. That seems pretty foolish to me, but do not take my word for it; the Institute for Fiscal Studies has slammed Labour’s pledge as uncosted and

“unwise…expensive, disruptive and unnecessary.”

I could not have put that better myself.

Universal Credit: Delayed Roll-Out

Debate between Will Quince and Debbie Abrahams

Tuesday 4th February 2020 Commons Chamber

[Will Quince]

My hon. Friend asks a pertinent question that was raised by six separate colleagues at oral questions only last week. I am looking closely at this area and intend to organise a roundtable with interested colleagues and officials to explore how we can tackle the issue.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

I congratulate my hon. Friend the Member for Airdrie and Shotts (Neil Gray) on his urgent question. Policy in Practice analysis shows that disabled people lose an average of £3,000 a year, but they are not the only group to lose money under universal credit. In addition to considering the five-week wait, about which so many of my colleagues have raised issues, will the Minister examine increased support for disabled people? Disabled people and children are being plunged into poverty as a result of this benefit.

[Will Quince]

I think I have already answered this question. Around 1 million disabled households will receive an average of £100 more per month under universal credit. Importantly, the claimants will have access to around £2.4 billion of previously unclaimed benefits that, for all sorts of reasons, they did not claim under the legacy benefit system.

Social Security Claimant Deaths

Debate between Will Quince and Debbie Abrahams

Thursday 4th July 2019 Commons Chamber

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

(Urgent Question): To ask the Secretary of State for Work and Pensions if she will make a statement to clarify what documents concerning the peer reviews and coroners’ reports into social security claimant deaths since 2010 are held by her Department, and whether all of these were supplied to Professor Harrington and Dr Litchfield, the independent reviewers of the work capability assessment.

[The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)]

The Department holds the original commission and final report for all peer reviews of disability benefit claimants’ deaths up to 2015. All these documents are kept for six years from the date of the final report. In October 2015, we moved from conducting peer reviews to internal process reviews. That change means we now hold more information, including the original commission, all emails relating to the case, the final report and any recommendations resulting from the internal review process.

As the House may be aware, the Welfare Reform Act 2007 committed the Secretary of State to publish an independent report on the work capability assessment each year for the first five years of its operation. In 2013 and 2014, Dr Litchfield led the fourth and fifth independent reviews of the WCA. The Department fully co-operated with the reviews and shared all relevant information as requested. To assist the WCA independent reviews and in response to a freedom of information request, we carried out a robust search to supply all necessary information to the reviewers. The record of the documents requested by or shared with the independent reviewers no longer exists, in line with the Department’s document retention policy.

We take the death of any disability benefits claimant very seriously indeed and always conduct an investigation into the circumstances where we are informed that the claimant committed suicide. As the review contains extremely personal information, it would not be appropriate to declare which individual cases were shared with the reviewers on this occasion.

[Debbie Abrahams]

Thank you so much, Mr Speaker, for granting this urgent question.

Let me refresh everybody’s memories following the point of order I raised about this yesterday. I have received a response to my letter of 10 May to the Secretary of State for Work and Pensions in which I expressed my concerns regarding the investigation and the information provided to the independent reviewers. I also asked for information on claimant deaths after being found fit for work following a work capability assessment, as well as on deaths in relation to the personal independence payment, and I still have not received any information on that.

In the reply from the Minister for Disabled People, Health and Work, nearly two months later, he said that although a

“robust and thorough search was carried out of information held by the Department…the outcome is that the Department does not hold any information”

in relation to what peer review reports were supplied to the independent reviewers. He also said that this was due to

“the length of time since the reviews were carried out, factors such as document retention policies, organisational changes and staff turnover”.

These documents relate to the circumstances of people’s deaths as little as five years ago. The independent reviewers were investigating the work capability assessment process, including the impact of assessments. It is deeply troubling that the Department appears to have no record of what was supplied to the reviews, especially as both Professor Harrington and Dr Litchfield say that they did not receive such documents. In the same response, the Minister tried to suggest that the reviewers did not request these reports. It prompts the question whether the Department’s record keeping systems are fit for purpose or whether these documents were deliberately withheld.

Can the Minister confirm that these documents were not sent to Dr Litchfield in 2013? Why does his Department not hold records on what information was supplied to Dr Litchfield and to his predecessor, Professor Harrington? The Minister said in his response that the retention policy is that the Department does not keep these records. I find that deeply concerning, considering other Departments’ requirements under the law to keep these data.

What steps will the Minister take to ensure any departmental reorganisation or staff turnover does not lead to the loss of such important and sensitive information in the future? Will he commit to an investigation into what happened to these documents, and will he report back to the House on the outcomes of this investigation? The Information Commissioner’s Office spoke to members of staff who were in the Department at the time of the Litchfield review. How many members of staff who were in the Department at that time still remain?

Has the Department approached Dr Litchfield and Professor Harrington about the information they received, and if not, why not? The letter I received yesterday from the Minister for Disabled People, Health and Work stated that the Department shared

“all relevant information which was requested by Prof Harrington and Dr Litchfield”.

However, if they were unaware of the existence of these documents, how could they request them? Given that their remit was to examine the work capability assessment and that many of these reviews and coroners’ letters contained grave concerns about the assessment process, why did the Department not provide them?

Since 2015, the Department has undertaken 84 internal process reviews, and six more have been received. The Minister will be aware of the ruling in John Pring v. the Information Commissioner and the Department for Work and Pensions, which led to the redacted publication of peer reviews in 2016. Will he commit to publishing redacted reports of these internal process reviews?

We are talking about the circumstances of people’s deaths, as I have said. A Government’s first duty is to protect their people—all their people—but they are failing the sick and disabled, and this reveals the enormity of that failure.

[Will Quince]

The Department takes the death of any claimant extremely seriously and always conducts an investigation into the circumstances. The Department is continually working to improve its safeguarding practices, working with partner agencies and local government. The Department is presently undertaking a review of the departmental safeguarding policy and guidance available to staff, which will report in the autumn of 2019. The scope of the review is considering what more we at the Department can do to support vulnerable claimants, with an emphasis both on ensuring safety and on working with partners to provide the necessary support when and where necessary. The review covers all areas of DWP delivery activities.

The last independent review was in 2014. As I said in my opening response, we do not hold emails going back over 12 months, under our document retention policy. My understanding, however, is that the documentation was not requested by the independent reviewers, but we hold such information on the peer review process for six years. I should stress that we would share outcomes and lessons learned. As the hon. Lady rightly pointed out, we have about 20 to 25 internal process reviews a year —they do not all relate to suicides—but I would stress that we are fully compliant with the law when it comes to data.

Department for Work and Pensions

Debate between Will Quince and Debbie Abrahams

Tuesday 2nd July 2019 Commons Chamber

[Will Quince]

As the hon. Gentleman knows, split payments are available. I know the Scottish Government are looking at split payments by default, and that is an area I am looking at very closely indeed. It comes with huge complexities, as indeed the Scottish Government recognise, and we are working very closely with them. The Secretary of State has done a huge amount of work in this area—we would expect nothing less from a former Home Secretary who has done an awful lot of work around domestic abuse. So this is an area that I am looking at very carefully; I am conscious of it and am very happy to commit to continue to work with the Scottish Government to try to find a solution to what is a very complex issue.

Supporting the most vulnerable in society is at the very heart of our compassionate Conservative Government and my Department does exactly that.

[Debbie Abrahams]

Will the Minister give way?

[Will Quince]

Last year we paid 20 million citizens—more than half of all adults in this country—a huge range of social security entitlements and benefits, from state pension and cold weather payments to universal credit and disability benefits. In total the Department spends £190 billion a year—spending that is equivalent to the GDP of Portugal.

[Debbie Abrahams]

Will the Minister give way?

[Will Quince]

Through our welfare reforms and our reforms to make work pay we have got spending under control while ensuring that we do not trap people on welfare. [Interruption.] Under Labour, 1.4 million people spent most of the last decade trapped on out-of-work benefits, with some receiving more than the average wage. Some 50,000 households were allowed to claim benefits worth over £500 a week or more than £26,000 a year, higher than the average wage at the time. [Interruption.] We are creating a welfare system in which it pays to work, with universal credit simplifying the complex legacy benefits—[Interruption.]

--- Later in debate ---

[Will Quince]

We are at record levels of employment and, once fully rolled out, universal credit will support another 200,000 people into work and help those already in work to increase hours. But we do not want people to have just any job; we want them to have good jobs where they are able to progress, and universal credit will enable this while providing an economic benefit of £8 billion a year to our economy and saving the Exchequer more than £3 billion annually.

But this is not “job done”. I know as well as anyone the importance of supporting people into work, particularly among vulnerable groups. That is why we have worked hard to create a safety net that not only supports people when they fall on hard times but gives them a hand up. That is vital. We are spending more than £55 billion this year to support disabled people and those with health conditions. That is more than any Labour Government did. Disability benefit spending will be higher in every year to 2023 than it was in 2010. Under universal credit, disabled claimants who cannot work will receive an average of £100 more each month than under the legacy system. So we are supporting those who have worked their whole lives and paid into our social security, and who now deserve to enjoy their retirement. We created the triple lock on state pensions, which has increased the amount of the basic state pension to almost £1,600 more than it was in 2010. We are further protecting the poorest pensioners through pension credit. This means that in total we spend more than £120 billion on benefits for pensioners in this country. As a result, pensioner poverty is now close to historic lows, which is where we want to keep it.

[Debbie Abrahams]

rose—

[Will Quince]

I will turn now to some of the points made in the debate. The hon. Member for Wirral South talked about the WASPI women. This Government have introduced transitional arrangements costing £1.1 billion. This concession reduced the proposed increase in the state pension age for more than 450,000 men and women, and it means that no woman will see her pension age change by more than 18 months relative to the 1995 Pensions Act timetable. As numerous hon. Members have pointed out, if we were to reverse the state pension changes made under the previous Pensions Act, it would cost more than £200 billion up to 2025-26.

Moving on, the two-child policy ensures that parents in receipt of benefits face the same financial choices when deciding to grow their families. As announced in January, we will no longer be extending the policy for new claims for children born before April 2017. Turning to the benefit freeze, I have already made it clear that we will end the freeze in 2020. As for universal credit, the principle is to have a simpler system, with six benefits rolled into one. When it comes to supporting children, I play a role in the early years ministerial group, which was chaired by the former Leader of the House, my right hon. Friend the Member for South Northamptonshire (Andrea Leadsom). That group is looking at numerous options around cross-departmental work on supporting children.