Oral Answers to Questions

Wendy Morton Excerpts

Thursday 10th September 2026 Commons Chamber

[Louise Haigh]

I thank and congratulate my hon. Friend on his many years of campaigning on this terrible issue. He will know about the Prime Minister’s personal involvement in and commitment to this issue, about his personal experience of campaigning alongside the victims, and how important he and the Department consider the matter. The Infected Blood Compensation Authority has now paid out over £2.2 billion in final compensation payments, but we are very aware that there is much more to do. The Minister in the other place will be happy to meet my hon. Friend’s APPG.

[Wendy Morton (Aldridge-Brownhills) (Con)]

T5. One of my constituents served His Majesty’s Revenue and Customs for 43 years, yet more than five months on from taking partial retirement she is still waiting for her pension and lump sum. My office has attended two casework surgeries with Capita and the Cabinet Office, neither of which has secured a resolution. My constituent is now paying additional mortgage interest because of the delays. Will the Minister meet me urgently to resolve this case, secure a payment date and ensure that my constituent is compensated for the financial losses incurred?

[Sally Jameson]

I am sorry to hear of the experience that the right hon. Member’s constituent has had with Capita. As I have said, its performance has been abysmal, and we will hold it to account every single day until service levels are brought back to a good standard. I would be happy to meet her to discuss the case, and I will personally ensure that it is escalated.