It is called Royal Mail because the universal service includes the Queen’s head, which will remain on the stamps—as set in stone.
Does my noble friend agree that perhaps the biggest threat to the enshrinement of the universal postal service across the United Kingdom is the Scottish Government’s ill considered plans for independence, which would put at risk United Kingdom postal services overall? Does he also agree that perhaps the most vulnerable communities are in the most sparsely populated areas across Britain, including the Scottish borders and the rural Scottish highlands? We are already seeing some providers offer a poorer and more expensive postal service. In support, therefore, of the request of the noble Lord, Lord Hoyle, does the Minister agree that Ofcom should pay particular attention to those living in the most rural parts of the United Kingdom?
This very much ties in with the question raised by my noble friend Lord Deben. I reiterate that Royal Mail cannot refuse to deliver, or stop delivering to, rural areas; nor can it introduce different prices for rural areas as part of the universal service. The minimum requirements of the universal postal service are enshrined in law and include six-day delivery to every address in the UK, urban and rural, including in Scotland.