Viscount Stansgate
Main Page: Viscount Stansgate (Labour - Excepted Hereditary)Department Debates - View all Viscount Stansgate's debates with the Cabinet Office
(2 years, 5 months ago)
Lords ChamberMy Lords, we have all seen the dramatic pictures of this week’s extreme heatwave, and I pay tribute to all those involved in trying to deal with it, but perhaps I might bring to the House’s attention other aspects that have not been seen. For example, I do not know whether your Lordships know this but a major London hospital this week lost all its computing power, and all the back-up servers went down. By any standards, that is a failure of real importance. It is not just the dramatic television pictures that we need to worry about. As a member of the Joint Committee on the National Security Strategy, I can say that we are examining the issues of resilience in great detail, and I dare say that the House will have other opportunities to debate it, but will the Minister take back from this exchange the fact that some really important things can go wrong that you do not see?
As ever, the noble Viscount speaks wise words. I shall take back what he said. The reality is that, despite the pressures that there were in various places, the NHS emergency call handlers dealt with record numbers of calls to 999. All those public servants involved have done an outstanding job. One thing that helped was that the advance warning process worked very well, and people were able to prepare. Indeed, the weather forecasters take a bit of a pasting in this country—it is a favourite pub conversation—but I think that they did pretty well on this occasion, enabling everyone to be put on the right footing. However, I agree with the noble Viscount that there are issues that do not necessarily always come to the forefront, and all of them must be swept in and considered as we prepare for future similar events. I have no doubt about that.