(5 years, 3 months ago)
Commons ChamberThat is another very sad case. I have got the right hon. Gentleman’s letter and will be replying to it, and we will be looking very carefully at what can be learned from that example
I have a constituent who has now waited a year for a DLA appeal, having previously waited a year for a successful appeal. She is a chronically disabled teenage girl and faces endless errors in the Department and constant demands for more information and more signatures, and she has come to the conclusion that the Department has engaged in deliberate foot-dragging, not merely incompetence. What assurance will she have that thousands of cases like this, including the ones we have just heard, will be dealt with more expeditiously in the future?
I can reassure the right hon. Gentleman that we are spending more money and investing more effort to make sure we get the decision right first time. I am working very closely with the Ministry of Justice, which is recruiting additional people to make sure there is less of a wait for the tribunal. I know how distressing that wait can be, and I am determined to reduce that time.
(13 years, 4 months ago)
Commons ChamberI would not presume to make that kind of differentiation: it is their choice and they will both be considered by OFFA in due course. I would, however, single out Oxford for compliment, because of its ambitious programme for fee remission.
Although I am irrepressibly optimistic about future growth in Hastings, I was stunned to find last week that, on the index of multiple deprivation, we had fallen from 31 to 19. May I therefore urge the Minister to give careful consideration to stimulating areas of the south-east that have particular deprivation problems, and not to concentrate all the tools from his toolbox on the north-east region?