Future of the Post Office

Torcuil Crichton Excerpts

Wednesday 13th November 2024 Commons Chamber

[Gareth Thomas]

I am absolutely clear that the Government recognise and accept our continuing responsibility to ensure that post office services are available to every community across the UK, and that there is easy access to a post office branch in rural and urban areas alike; we remain absolutely committed to that. As I said, no decision has been taken to close any individual directly managed branch, but it is right that the Post Office considers all its costs if we are to achieve an increase in sub-postmaster pay. In that regard, and on the hon. Lady’s wider point, it is important that the Post Office management consults properly—previous management teams have not always done so—with sub-postmasters, trade unions and other stakeholders.

[Torcuil Crichton (Na h-Eileanan an Iar) (Lab)]

I welcome the Minister’s comments on the Horizon scandal, which affected sub-postmasters in every constituency, including mine. However, I must express concern about Stornoway post office being on the list of the 115 possible closures. The loss of the main post office would be a dreadful blow for the town, so I urge the Minister and the Post Office to ensure that islanders have full physical access to Crown post office services. All options must be considered—except closure.

[Gareth Thomas]

As I have said, we are clear about our continuing commitment to ensuring that every community, no matter where in the UK, has access to post office services. That commitment has not changed. Indeed, we want to improve the quality of the offer from the Post Office—hence my comments about banking services. However, if it would be helpful, I would be very happy to meet my hon. Friend to discuss his concerns about his community.