Oral Answers to Questions

Debate between Tom Rutland and Matthew Pennycook

Monday 3rd March 2025 Commons Chamber

[Tom Rutland (East Worthing and Shoreham) (Lab)]

T4. Many of my constituents face extortionate hikes in service charges while getting little in return, with repairs not being carried out, poor service and a lack of transparency and accountability from their managing agent, FirstPort. Can the Minister outline what the Government are doing to bring an end to the scandalous fleecehold system that is ripping off leaseholders across the country?

[Matthew Pennycook]

To add to the responses I gave earlier, we intend to take action to provide leaseholders with the transparency of standardised service charge invoices, so that they can better challenge unreasonable rent hikes. We also need to strengthen the regulation of managing agents, including those such as FirstPort that, as is clear from the feeling in the House, are not performing the necessary services for their residents.