Tom Pursglove
Main Page: Tom Pursglove (Conservative - Corby)Department Debates - View all Tom Pursglove's debates with the Home Office
(6 years, 7 months ago)
Commons ChamberI am sorry that the hon. Lady has chosen to interpret the problem in that way. I cannot comment on her individual case, but I simply advise her to ask her constituent—or she can do it herself—to contact my office so that we can make sure that the right steps are put in place and, if appropriate, she does not have to wait any longer.
Last week my right hon. Friend set out the expectation that all cases would be resolved within a fortnight. Will she update the House on progress, and does she anticipate that that timescale will hold?
My hon. Friend makes a very good point. I was in Croydon this morning to make sure that I could have full confidence in the timetable set out and that we have sufficient people on the casework team to turn it around as swiftly as our expectations. That remains the case. The number of calls coming in and the number of face-to-face interviews taking place are manageable. I hope that that will remain the case, but I will not stop putting resources in to ensure that this group are properly addressed and get the first-class service I want them to have.