Network Rail

Tom Brake Excerpts

Thursday 25th June 2015 Commons Chamber

[Mr McLoughlin]

Either the railways Minister or I will certainly meet my hon. Friend to discuss that issue in more detail. As I said earlier, the priority for the midland main line is still the provision of six trains an hour from St Pancras, which we can achieve by rebuilding and straightening the track at Market Harborough and remodelling the track at Derby station, but I still want to see the electrification of that line.

[Tom Brake (Carshalton and Wallington) (LD)]

The Secretary of State was generous in describing Network Rail’s performance at London Bridge as “unacceptable”. I think it was an absolute shambles and a disgrace, and passengers suffered the consequences for months afterwards. I am pleased that he has cancelled any bonuses and hope that if, in the next financial year, Network Rail’s performance is just as diabolical, it will not get any then, either. Will he consider whether passengers should be compensated if trains are delayed by just 15 minutes, and encourage the train companies and Network Rail to publicise on every delayed train, and at every station at which delayed trains arrive, how passengers can claim compensation?

[Mr McLoughlin]

I accept that what passengers had to put up with earlier this year at London Bridge was unacceptable; I do not think anybody would argue with that for one second. I will certainly look at the right hon. Gentleman’s suggestions on how passenger services can be improved, but the refurbishment taking place at London Bridge means that passengers will see a hugely better-built station with more capacity. It will be a great enhancement to passenger services once it is finished, but I accept that some of the delays and the way in which information was given out was absolutely unacceptable, and both Network Rail and we have learned lessons from that incident.