Covid-19: Child Maintenance Service

Taiwo Owatemi Excerpts

Thursday 21st January 2021 Commons Chamber

[Taiwo Owatemi (Coventry North West) (Lab) [V]]

It is a pleasure to speak today, and I would like to thank the hon. Member for Motherwell and Wishaw (Marion Fellows) for securing this necessary debate. The pandemic has had a detrimental impact on child maintenance payments to families in need. Despite the efforts of frontline Department for Work and Pensions staff to handle the increased demand for support, the disruption to the Child Maintenance Service due to the pandemic has been vast. It is increasingly concerning that the understaffing of the CMS has left families struggling. Lack of action on missed payments has left families pushed to the brink of poverty, unable to provide for their children. At a time when families have seen a decrease in their incomes across my constituency, it has been difficult for separated parents to support their children, especially with the ceasing of action to provide missed payments.

On top of this, it has emerged that some parents, when submitting evidence, are having trouble proving that they have lost their job and therefore their vital income. Many of them are unable to make their payments. This is a complete shame. The Government have yet another item to add to their growing list of failures and incompetence in handling services during this time, despite the efforts of the staff on the ground. I have heard testimonies of parents being told that their P45 does not provide evidence of their unemployment or their inability to make adequate child maintenance payments. I have heard from already struggling families in Coventry who have told me about the lack of enforcement, because of a pause in the programme at the start of the pandemic. That has meant that they have had little financial support to assist with the upbringing and wellbeing of these young families. I have been told about glitches in the system whereby the CMS has not been able to locate parents on the Her Majesty’s Revenue and Customs system, despite parents having used the system in the past. There have been failures after failures, and families are suffering and paying the price for ministerial incompetence.

Many of my constituents adversely affected by the management of the CMS want to do the right thing and they should not be punished further. They also want to know what plans are in place to rectify the faults in the system that allow delays in single parents updating their financial information and in reassessment so that they can begin receiving payments, which provides a lifeline for them. They also want to know what support is planned for families who are expecting reduced payments because of a loss of job and livelihood. My single parent constituents deserve better at a time like this, but it seems that with this Government the families simply come last. The process of child maintenance can already be distressing, so let us make things easier, not harder, for these families, who are already feeling the pinch from this relentless pandemic.