Public Transport (Disabled Access)

Susan Elan Jones Excerpts

Wednesday 12th October 2011 Westminster Hall

[Mark Lazarowicz]

Absolutely. I intended to make that point later, but I shall deal with it now. It is essential that regulations are tightened and that funding is provided. The wonderful phrase “joined-up government” needs to apply in this area because there are many examples of simple things that could be done to improve access for disabled people. There are also examples of where the consequences of a minor local policy or local works were not thought through and had a detrimental effect on access for disabled people. I believe it would be good to retain the Disabled Persons Transport Advisory Committee, because whatever support is provided in-house by the Department for Transport, it will not have the same voice as an independent body that speaks for its users. I shall not go into that in detail, but we shall see what the Government have to say on the matter.

A lack of joined-up thinking can make a difference. For example, I have seen trains that have good accessibility, such as spaces for disabled people and a ramp that is operated either manually or automatically, so that when the train arrives at a station, people can leave it easily. However, there may be temporary works at the station—perhaps a barrier or building work has been set up, or a load of bricks has appeared at the end of the ramp—and people cannot get off. That point is not only about accessibility for people in wheelchairs; accessibility can be difficult for all sorts of people because, to put it bluntly, not enough thinking has been done on how to join up different aspects of a service.

I will refer again to Edinburgh, where 100% of Lothian Buses are now accessible to disabled people. A few years ago, a number of buses were introduced with an increased number of spaces for wheelchairs. However, there were a number of complaints, particularly from pensioner groups, because the buses would drive off quickly and people would lose their balance and fall over. The issue was solved simply by installing more rails and grips for people to hold on to once on the bus—a common-sense approach that was not thought of at the time, but which, due to consultation with local people, was resolved quickly. That is an example of the need for simple, joined-up government, as well as regulations and spending, and it is why the voice of disabled people is particularly important. There is no better way to understand where services or adaptations are needed than talking to those who use them.

I have two final points to make. First, the campaign for talking buses is an eminently sensible proposal that seeks the mandatory installation of audio and visual announcements on all new buses. The cost would be small compared with the overall cost of new buses, and that provision could be attained by amending the Public Service Vehicles Accessibility Regulations 2000. As I understand it, the Department for Transport currently does not intend to legislate on that, but I hope that the Government will change their position. Such a measure would make great common sense and be useful to all passengers, not just those with issues of accessibility.

[Susan Elan Jones (Clwyd South) (Lab)]

I am grateful to my hon. Friend the Member for Wigan (Lisa Nandy) for securing this important debate. Is my hon. Friend the Member for Edinburgh North and Leith (Mark Lazarowicz) aware that in many countries campaigns such as that for talking buses, run by Guide Dogs for the Blind, are commonplace? When I worked in Japan more than 20 years ago, talking buses were the norm and were not seen as unusual. I do not know when that began, but it is imperative that such a system is introduced in this country as soon as possible. If that is not carried out voluntarily by bus companies in receipt of public funding, strong pressure should be put on them.

[Mark Lazarowicz]

My hon. Friend makes a good point; I have been on buses with that facility in other parts of Europe. If regulations are not changed, the speed with which that facility spreads through the bus network will be so slow that it will take 10, 20 or 30 years for a reasonable number of buses to be equipped, if it happens at all.