(6 years ago)
Commons ChamberI completely understand the concern, particularly among hard-working civil servants in Cumbernauld who expected to be reassigned. There is now a difference in the way in which citizens choose to interact with HMRC, with fewer people wanting or needing to access an office and more people being willing and choosing to work with the taxman online, which is clearly going to have implications. It seems to me that the priority has to be to maintain a high quality of service for businesses and individual taxpayers.
(7 years, 8 months ago)
Commons ChamberWhat is important is that we manage legal aid in a way that directs finite taxpayer resources to those cases where there is greatest need, and that we look actively for ways to simplify access to justice, including through the use of digital technology, so that people do not feel the need always to have that kind of professional representation.
Barely a third of immigration detainees even know that they are entitled to 30 minutes of free legal advice in England and Wales, and only half have ever been able to access it. Given the horror show in Brook House that we saw on last night’s “Panorama”, will the Government act urgently to ensure that all detainees get access to the free legal aid that they urgently require?
As the hon. Gentleman knows, the centre that was the subject of last night’s programme is accountable to the Home Office. My right hon. Friend the Home Secretary is concerned about the allegations and appropriate action is being taken.
On the hon. Gentleman’s broader point, legal aid is still available for asylum cases. I would certainly hope that appropriate measures are taken in every relevant establishment to bring those rights to the attention of anyone who is detained and might qualify for legal aid.