Asked by: Steve Yemm (Labour - Mansfield)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what steps her Department has taken to provide resources to help ensure (a) reports of fraud are investigated and (b) victims of fraud receive support.
Answered by Dan Jarvis - Minister of State (Cabinet Office)
In December 2025 Report Fraud replaced Action Fraud, introducing improved reporting tools, stronger analytical capability, and enhanced victim support to ensure reports are acted on and victims receive clearer guidance and follow‑up. Performance oversight has also been strengthened through better management information and a new performance dashboard, enabling the City of London Police and the Home Office to monitor outcomes and identify emerging fraud threats.
To support the investigation of fraud, around 400 specialist investigators have been recruited to the new National Fraud Squad, which takes a proactive, intelligence‑led approach to identifying and disrupting serious fraudsters. Report Fraud also provides improved intelligence to police forces to assist with case investigations.
Report Fraud Victim Services (RFVS) provides a focused and targeted service to victims of fraud and cyber‑crime, delivering a consistent, high‑quality national standard of care across England and Wales. RFVS now supports all 43 police forces at Level 1 (non‑vulnerable victim care) and at the enhanced Level 2 service for vulnerable victims. Since 2018, RFVS has supported over 1,018,000 victims of fraud (as of October 2025), prevented nearly £14 million from being lost to fraud, and helped victims recover over £6.1 million since January 2021.